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Success Stories

A few examples of how Cale products and services have created high-value solutions.

Remote opening of barriers

Hertfordshire County Council, UK, has installed a pay-at-exit barrier system from Cale BriParc at Aldenham Country Park.

Problem with late-stayers

The Country Park had a problem with visitors wishing to leave the facility after staff had left for the evening. This was particularly acute during the summer evenings. Late-exit visitors who experienced difficulties had to use an emergency telephone to call out a mobile security officer, who could be attending a site several miles away from Aldenham.

Clever solution

To alleviate these problems, Cale BriParc installed a remote intercom. Should a visitor require any assistance at the exit barrier and the site is unattended, the driver can press one of the pre-programmed speed-dial buttons to contact relevant personnel at a remote location on their mobile phone.

Remote barrier opening

The system provides the ability to remotely open the barrier via any mobile telephone or landline, without having to attend the site. This is achieved by inputting a simple numeric code into the handset, allowing the barrier system to be fully operational at all times. This means that Aldenham Country Park does not lose any revenue, where previously it may have been necessary to leave the barrier in the raised position at the end of the attended working day, or to pay expensive callout charges for a security officer to attend the site.

Pay-on-exit barrier system at national park

The Rockingham Forest Trust, UK, has installed a pay-on-exit barrier system at its car park at the Stanwick Lakes facility near Peterborough, a £2 million recreational and wildlife facility that was opened in January 2006. Stanwick Lakes offers outdoor activities for children and adults, and has been developed on a 650-acre site that was once a sand and gravel quarry.

Special parking solution

The parking system features an automatic entry barrier and a pay-on-exit barrier. Occasional visitors pay a fixed fee on exit at the coin acceptance unit, which is an upgraded version of a standard Cale parking terminal. Staff and regular visitors are issued with season cards that are held close to the proximity card reader fitted to the coin acceptance unit. This increases convenience for the regular visitor, as not only do they benefit from a discounted rate, they also do not need to carry any change.

A barrier system was chosen to serve as a capacity counter, to ensure that the car park never exceeds capacity, to increase security, and to provide greater control over entry and exit times.

GSM-based help point

The system also features a GSM-based help point. This is a particularly useful facility at this rural location, especially for drivers who are exiting outside of normal operational hours. If a motorist experiences any problem at the exit barrier, he/she presses a button to contact the remote CCTV operator, who can then decide whether to attend the site to deal with the emergency, or if all that is required is a one-off barrier raise, the guard can do this by simply keying a code into their telephone.